Knowledge Base

Advanced Support

Crazy Domains offers additional services whenever you need advanced technical solutions. These services include but are not limited to the following:

  • Database, website, email, files, folders, or backup restoration.
  • Website or email migration.
  • Additional web design services, on top of the plan inclusions.

With Advanced Support, you will be able to have direct contact with senior-level administrators, developers, engineers, and agents.

How to Use Advanced Support

To avail of these advanced services that are outside the scope of our Customer Care Specialists, follow these steps:

  1. Log in to your Account Manager.
  2. On the left sidebar menu, click My Profile.
  3. In the upper section of the My Profile page, click the ADVANCED SUPPORT tab.
  4. Scroll down to the Request Support section, and then select the applicable product in the Product drop-down list.
  5. Enter the additional details or requirements needed in the Requirements box.
  6. Now, enter your applicable number and email address in the corresponding boxes.
  7. Select the service fee from the Service Fee drop-down menu, and then select your preferred payment method in the Payment section.
  8. In the lower section of the screen, click PAY & ACTIVATE.
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