Change Account Email Address

The primary email address of your Crazy Domains account — also known as email-on-file — is significant. It can serve as a unique identifier to verify you as the account owner. We also send reminders and notifications here. So, keeping it updated is essential.

This guide will explain how you can update your account's email address and what you can do if you've lost your account access.

How to update your account email address

1. Log in to your Account Manager.
2. In the left menu, click My Profile.
3. Select SECURITY from the top menu.
4. Locate Email Address and click EDIT.
5. Enter your new email address in the prompt box and click SEND VERIFICATION CODE.
   
   
   
   A code will be sent to your current email.
   
    
6. Check your current email for the verification code, enter it in the prompt box, and click VERIFY.
   
   
    
7. Check your new email for another verification code, enter the code in the prompt box, and click VERIFY.

Once verified, your new email address will be updated in your security profile. 

What if you can’t access your account

If you need to reset your password but no longer have access to your account’s primary email address, don’t worry—we can help through Assisted Account Access Recovery. We created this process to help you recover access to your account or domain when any of the following happens:

• You can't recover or reset your account password because you've lost your access to the primary email address of your account.
• You need to access your domain name (registered under your name or business) from someone else's account that you don't have access.