Email Exchange is efficient for business communication but it’s not ideal for large file
In this article, you’ll know the Maximum File size for
Email Exchange and what you can do to send
larger file attachments.
What Is the Maximum File Size for Email Exchange
By default, Microsoft has set the maximum size for email messages to 10MB. But for our
hosted Email Exchange, we’ve increased the size limit to
50MB - enough to cover the majority of your email needs. Once attachments exceed the size
limit, the below errors appear:
Why Is There a Maximum File Size
The purpose of setting a maximum file size is to prevent your business’s users from wasting mail
server resources, which can cause the network to slow down. In this way, you’re able to seamlessly
enjoy the service at its full capacity.
What Are the Other Options
We advise you to use file hosting services like
Dropbox; which lets you upload files and generate sharing links that you can copy
and paste in your emails. If you have a free account with them, you get a free space of 15GB, 5GB,
or 2GB, respectively. And if you need more space, you always have the option to upgrade to their
You can also increase your Mailbox Plan storage. Contact your organisation’s Admin, or if
you’re the Admin, see our How to Change Mailbox
Please let us know if you need further assistance or if you have any questions.
We’d love to help!