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How to reset my Email Password in Plesk

An Email Password is your key to accessing your Mail Account's mailbox. It is a unique code that is required from you when you first created your email address. However, if you can no longer remember the code or Email Password that is associated with your email address, or if you feel that it has been compromised, you can reset or update it easily through Plesk.

Here are the steps you need to follow to reset or update your Email Password in Plesk:

  1. Click Sign Up / Log In at the top of this page.
  2. Select Hosting Manager from the drop-down menu.
  3. Enter your username and password, then click Log In.
  4. Click Mail from the left-side menu.
  5. Click on the Email address that you wish to manage from the Email Addresses tab.
  6. Under the General tab, enter your new Password in the field provided.
    Be sure to create a strong password. A password strength indicator will appear beside the field as soon as you start typing.
    You can hover on the (?) symbol for tips on how to strengthen your Email Password, or you can click on the Generate button below it to use a unique, system-generated password.

    Important: If the system-generated password is used, click the Show button and ensure that you have actually saved the password in a safe and easy to recall place that only you can access.

  7. Re-enter your password in the Confirm password field.
    This is automatically completed for system-generated passwords.
  8. Click OK to save.

Congratulations! You have just reset your Email Password in Plesk.

Important Note: Make sure that you also change the password to the email client (e.g., Outlook) connected to the Mail Account with the new password, so you'll be able to receive emails there as well. You are only given a certain number of attempts to log in to your account. Once you've reached the maximum number of attempts, your IP will be blocked. If you wish to change your password, you will have to update the email password on all your devices as soon as possible, to avoid getting blocked.

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