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How to Set up Store Taxes in Website Builder

Your Online Store's orders will come from different countries around the world, and Taxes may apply depending on the country you ship your products to. In Website Builder, you can easily set up how Taxes are calculated for all your products. You will first need to create and manage your Shipping Zones to group the countries, states, or regions that you ship to that have similar Tax Rates, then easily assign the Tax Rates per zone.

Important: The Store option is only available for the eCommerce Website Builder plan and will not appear on all other Website Builder plans. If you want to easily set up an Online Store with complete SSL protection and easy setup and monitoring of Products and Orders, you will need to upgrade your current Website Builder plan or purchase a new eCommerce Website Builder plan.

Setting Up Shipping Zones

Since Tax Rates will depend on where you ship your products to, Website Builder has included an easy way to set up and manage Shipping Zones for your Store. Follow the instructions below to know how:

  1. Click Sign Up / Log In at the top of this page.
  2. Select Account Manager from the drop-down menu.
  3. Enter your username and password then, click Log In.
  4. Click the Visit My Account button.
  5. Click Website Builder from the menu at the top of the page.
  6. Click on the eCommerce Website Builder plan that you wish to manage.
    If you only have one Website Builder plan, you will automatically be redirected to its management page.
  7. Hover your mouse pointer over the [+] Icon at the upper right-hand section of the page and click Build Now.
  8. On the Sites page of your Website Builder Dashboard, hover your mouse pointer over the project/website that you would like to customise and click EDIT.
  9. Click Store from the left-side menu.
    If this is your first time accessing this option, click Get Started then wait a few seconds for the Website Builder Editor to add a Store page and Shopping Cart to your website.
  10. Click Settings from the left-side menu, then click Taxes.
  11. Click Manage Zones. A pop-up window will appear.
  12. Click on the + Add New Zone button.
  13. Edit the Zone Name.
  14. Add Countries, Regions, or States to your new zone by clicking on their respective buttons and selecting one or multiple items from the list.
    Or, add the Zip/Postal Codes in the box provided, entering only one code per line.
  15. Once done, click Save.

    Note: You can click on the preset Destination Zones on the left-side menu of the pop-up window, to view and edit the destinations within it. And, while in view, click the Delete button at the top to remove the zone.

  16. Click the [x] Icon at the top-right corner of the pop-up window to go back to Taxes settings.

Setting Up Tax Rates

Now that you've set up your Shipping Zones, you're ready to set up and assign Tax Rates. If you've recently followed the steps above, you can proceed with steps 11-13 from the instructions below:

  1. Click Sign Up / Log In at the top of this page.
  2. Select Account Manager from the drop-down menu.
  3. Enter your username and password then, click Log In.
  4. Click the Visit My Account button.
  5. Click Website Builder from the menu at the top of the page.
  6. Click on the eCommerce Website Builder plan that you wish to manage.
    If you only have one Website Builder plan, you will automatically be redirected to its management page.
  7. Hover your mouse pointer over the [+] Icon at the upper right-hand section of the page and click Build Now.
  8. On the Sites page of your Website Builder Dashboard, hover your mouse pointer over the project/website that you would like to customise and click EDIT.
  9. Click Store from the left-side menu.
    If this is your first time accessing this option, click Get Started then wait a few seconds for the Website Builder Editor to add a Store page and Shopping Cart to your website.
  10. Click Settings from the left-side menu, then click Taxes.
  11. Click Manage Taxes. A pop-up window will appear.
  12. Click on the + Add New Tax button to configure the following:
    Tax Name Edit the default text in the field provided.
    Tick the box for Enabled by default for all products if preferred.
    Tax applies to Select whether Tax should apply to order Subtotal only, or to the Subtotal + Shipping.
    Tick the box for Include tax in product prices if preferred.
    Zone defines by Select whether Tax Rates for the zone should be applied based on the customer's Shipping Address or Billing Address.
    If you haven't managed your zones yet, you can click on the Manage zones (global) link beside this field. You will then be routed to the Destination Zones pop-up window.
    Rates per zone If you wish to use one Tax Rate for All destinations, then you can simply specify the rate in the field beside it.
    If you wish to assign a different rate per zone, click Specify rates per zone then select a zone from the drop-down list and enter the rate in the field beside it.

    Click the Add Rate button to set up Tax Rates for other zones and click the Delete Icon on its right if you wish to remove it.

  13. Click Save when done and click the [x] Icon at the top-right corner of the pop-up window to go back to Taxes settings.

Congratulations! You just learned how to set up Taxes for your Store in Website Builder.

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