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What Is the SLA for Premium DNS

Premium DNS is a service upgrade that offers much more than just Standard DNS. It also gives you a stable and secure cloud service that utilises multiple locations to ensure your DNS hosting is the fastest possible.

Note: For all other locales, this service upgrade can be added to any existing domain name. For UK, as per Registry policies, Premium DNS features are already included in every account upon registration.

Here at Crazy Domains, our Premium DNS comes with what we call a Service Level Agreement (SLA). This means that our products and services are 100% globally guaranteed DNS service.

If our Service Uptime Guarantee is not upheld at any time due to an error on our behalf (to be investigated and determined by us), you may contact us and request for a refund or account credit of the pro-rata value of the product from the date of purchase until the date of the determined failure.

For more detailed information, please refer to our DNS Service Terms.

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