Set up your email account in the Outlook mobile app

You can use the Outlook mobile app to access your email account on Android and iOS devices. To do so, you need to add your account to the app, then enter the incoming and outgoing server names, ports, and security type that match your email type.

Before you start

Outlook only connects to an email account that already exists. Before you begin, make sure your email account is created, your DNS is configured, and you can log in to webmail.

If you haven’t done this yet, follow the Getting Started guide for your email type:

Prepare your email setup settings

Have the following ready. You can find the server details in the Getting Started guide for your email type (see the guides listed above):

Email address and password
Incoming and outgoing server names
Port numbers
Security type (encryption and authentication method)

Once you have these, follow the steps below for your device.

Add your email account to the Outlook mobile app

Note: Steps may vary by device and Outlook app version.

Adding email account for the first time

Open the Outlook app.
Tap Add account.
If Outlook shows an “Accounts found” screen with Microsoft-related accounts, tap Skip.
Enter your full email address, then tap Continue.
Tap IMAP or POP3.
If Outlook doesn’t ask for an account type, or picks the wrong one (for example, Exchange or Google), tap Set up account manually, then choose IMAP or POP3.
Enter your password and the incoming and outgoing server settings you noted earlier.
Tap the checkmark or Sign in to finish.

Outlook will verify your settings and start syncing your email.

Adding another email account

Open the Outlook app.
Tap your profile picture or initials at the top left, then tap the Settings (gear) icon.
Tap Add account > Add an email account.
Enter your full email address, then tap Continue.
Tap IMAP or POP3.
Enter your password and the incoming and outgoing server settings you noted earlier.
Tap checkmark or Sign in to finish.

Outlook will verify your settings and start syncing your email.

Note: Outlook for iOS supports IMAP only. POP3 isn’t available on iPhone or iPad.

Adding email account for the first time

Open the Outlook app.
Tap Add account.
If Outlook shows an “Accounts found” screen with Microsoft-related accounts, tap Skip.
Enter your full email address, then tap Continue.
Tap IMAP.
If Outlook doesn’t ask for an account type, or picks the wrong one (for example, Exchange or Google), tap Set up account manually, then choose IMAP.
Enter your password and the incoming and outgoing server settings you noted earlier.
Follow the steps then tap checkmark or Sign in to finish.

Outlook will verify your settings and start syncing your email.

Adding another email account

Open the Outlook app.
Tap your profile picture or initials at the top left, then tap the Settings (gear) icon.
Tap Add account > Add an email account.
Enter your full email address, then tap Continue.
Tap IMAP.
Enter your password and the incoming and outgoing server settings you noted earlier.
Follow the steps then tap checkmark or Sign in to finish.

Outlook will verify your settings and start syncing your email.

Having trouble adding your account?

Make sure you are using the correct server names, ports, and security type based on your email hosting plan or subscription.
Check that webmail works. If you can’t log in to webmail, Outlook won’t be able to connect either.
Review the Getting Started guide to verify your email configuration settings.

Using Outlook on a computer instead?
See Set up your email account on Outlook for Microsoft 365 or Set up your email account on Classic Outlook.

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