Linux Hosting Support Articles

This article explains how to set up an existing email account in Outlook for Microsoft 365 on both Windows and Mac. It lists the prerequisites, including having a working email account created through cPanel, Plesk, Titan, Google Workspace, or Exchange. The article then provides step-by-step instructions for adding the account in Outlook for Windows and Outlook for Mac.

This article explains how to connect to your hosting account using FileZilla via FTP. It provides the required connection details and step-by-step instructions to access, upload, and manage your website files securely.

A database connection error means that something on your site is unable to communicate with the MySQL database to retrieve data.

Users are unable to send emails and receive an error or bounce back message similar to the following: 550 Please turn on SMTP Authentication in your mail client... is not permitted to relay through this server without authentication.

A user attempting to access a webpage receives the following error: Forbidden You don't have permission to access this resource. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

These are some of the most often used commands to remotely control your server using a shell program.

You can reset or change your WordPress password by requesting from WordPress or using phpMyAdmin. Here's how.

This article explains how to locate the IP address of your hosting account through cPanel.

This article explains how to install an SSL certificate in cPanel and correctly apply it to a website hosted on your account. It also covers the required certificate components and how to verify the installation. 

This article explains how to set up your email account in the default Mail app on Android devices. It provides the required configuration information and step-by-step instructions to successfully add your email account, allowing you to send and receive emails directly from your mobile device.

This article explains how to set up an existing email account in the Classic (legacy) version of Microsoft Outlook on both Windows and Mac computers.

This article explains how to use the Redirects feature in cPanel to forward one URL to another. It also covers redirect types, how to add or remove redirects, and how cPanel applies redirect rules automatically.

This allows you to store sensitive material online and restrict the material to authorised users only.

Learn how you can connect your Crazy Domains website to your domain name.

This article explains how to set up an existing email account in Mac Mail. It lists the prerequisites, including that the email account must already be created and verified as working through the appropriate platform (cPanel, Plesk, Titan, or Exchange). The article then provides step-by-step instructions for adding the email account to Mac Mail. 

This article explains how to configure an email account in Mozilla Thunderbird. It outlines the required email setup settings and provides step-by-step instructions for adding your email account, allowing you to send and receive emails through the Thunderbird desktop application.

This article explains how domains are managed in cPanel, including what domains represent within the hosting environment, how they are used, how they differ from domain registration, and how to add a new domain to your account.

Experiencing a WordPress critical error? Learn why your website displays “There has been a critical error on this website” and how to resolve the technical issue noted in the WordPress error email, including details about the E_ERROR message.

This article helps users understand how 535 Authentication Failed appears and how to fix it.

This article helps users understand how 530 Authentication Required appears and how to fix it.

This article explains how to change the primary domain associated with your Linux hosting account. It helps you update the main domain used for your website and hosting configuration.

Learn how to spot dangerous emails like spam, phishing, spoofed, and virus-attached messages—and what to do to protect your account and data.

If you notice an incorrect time in your PHP scripts, you may change it by following these guidelines.

This guide explains what causes the Email Sending Error 550 – Relay Not Permitted and why it prevents your emails from being sent. By using this guide, you’ll learn how to configure your email settings correctly so your messages are sent successfully.

Website error - NET:ERR_CERT_DATE_INVALID