Knowledge Base

Connect a Domain to Your Website in Plesk

Connecting your domain to your website will make your domain the official URL of your site. This means that people will see your Crazy Domains website whenever they access your domain on their browsers.

Whether your domain is registered here or elsewhere, this guide will help you connect your domain to your website in Plesk.


Option 1: Use Plesk Name Servers

The easiest way to point your domain to your website in Plesk is to connect your domain to the following name servers:

  • ns1.syrahost.com
  • ns2.syrahost.com

If you are hosting your email elsewhere, make sure to add the necessary DNS records of your email service to your cPanel DNS editor.


Option 2: Update Your DNS Settings

If you want to keep using the name servers of your domain name, follow the next steps carefully:


Step 1: Get your Plesk IP address.

  1. Log in to your Plesk Hosting Manager.
  2. On your Plesk panel, click Websites & Domains on the left sidebar.
  3. Click Connection Info.

    Screenshot of CD Windows Hosting Plesk Connection Info

  4. A new window will open where you can see your IP address.

    Screenshot of CD Windows Hosting Plesk User Credentials IP Address


Step 2: Find your DNS Settings.

  1. Access your domain name in your Account Manager and check the current name servers connected to it.

    NOTE: If your domain name is registered elsewhere, you can do a WHOis search or contact your domain registrar to know what name servers are connected to your domain name.

  2. Refer to the table below to know where you can add the A records of your domain.
    Name Servers DNS Settings Location Comes from What Service
    Account Manager Domain Registration
    Account Manager Premium DNS Upgrade
    cPanel Email Hosting, Linux Hosting, Website Builder, and eCommerce Builder
    Plesk Windows Hosting
    Exchange Manager Exchange Hosting (AU)
    Exchange Manager Exchange Hosting (UK)
    Other name servers (not ours) On your DNS provider's account  

Step 3: Point the A Record to your website's IP address.


Select the location of your DNS settings below to know the exact instructions.

By default, the A records in your Plesk DNS settings are already configured. However, you can use this guide to review the settings to ensure they are correct.

  1. Log in to your Plesk panel.
  2. On the left sidebar, click Websites & Domains.
  3. Locate your domain on the domain list, select the Hosting & DNS tab, and click DNS.
  4. Review the A Records of (yourdomain.tld) and www.(yourdomain.tld). You should have the following records:
    Host Record Type Value
    (yourdomain.tld) A (Plesk IP address) ex.
    www.(yourdomain.tld) A (Plesk IP address) ex.


    Host Record Type Value
    (yourdomain.tld) A (Plesk IP address) ex.
    www.(yourdomain.tld) CNAME (yourdomain.tld)

  1. Log in to your Account Manager.
  2. In the Dashboard, click the domain name you want to manage.
  3. On the domain name page, scroll down to the DNS Settings section.
  4. In the DNS Settings, click the menu button, and select Add Record.
  5. Select A Record from the dropdown menu, and then click Add.
  6. Leave the Sub Domain field empty.
  7. Enter the IP address of your cPanel in the IP Address field.
    Sub Domain Domain Record Type IP Address
    (leave this blank) (yourdomain.tld) A (Plesk IP address) ex.

  8. Click Update to save the changes.
  9. Add another A Record.
  10. On the Sub Domain field, enter www.
  11. Enter the IP address of your cPanel on the IP Address field.
    Sub Domain Domain Record Type IP Address
    www (yourdomain.tld) A (Plesk IP address) ex.

  12. Click Update and wait for the changes to take effect.

    IMPORTANT: You should only have one A record for your main domain and one A record for the www subdomain. Remove irrelevant A records.

The following instructions are generic. If you're having a hard time following it, please contact your Name Server provider for assistance.

  1. Log in to your DNS provider's portal and find the DNS settings.
  2. Add the following A records to your primary domain (yourdomain.tld) and the www:
    Host/Name/Alias Record Type IP Address
    (yourdomain.tld) A (Plesk IP address) ex.
    www.(yourdomain.tld) A (Plesk IP address) ex.

  3. Save your new DNS settings and wait for them to fully work.

IMPORTANT: Changes to the Name Servers and DNS records within Crazy Domains will take two to four hours to fully work on the internet. However, some ISPs have their TTL duration that could override our maximum DNS resolution time. It may cause the changes to take up to 24-48 hours to fully work.

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